Shipping Policy

Local Shipping

Unfortunately, there are delays in shipping at this time because of the Covid-19, with the limited planes flying at the moment, it is taking more time to get to your state. I can guarantee delivery, but it will be delayed.
 
Delays in Deliveries to your state, please check the link here
 
    1. In Stock Now Items: Guaranteed Dispatched within 1-2 working days. Please note: Delivery is normally approx 1-7 business days depending on where you live and the Delivery option selected, however as we use Australia Post and USPS as our postal service, we can not guarantee their delivery times.
    2. Spangla Special Orders: Your order is manufactured especially for you - Approx 3-7 business days dispatch time, if there are delays we will notify you of the changes.
    3. Due to the volume of orders we receive, an item may go out of stock before we are able to make updates to our website. You will be notified immediately if this happens so you can make changes to your order before it is processed.
    4. All our orders are shipped via Australia Post Standard E-Parcel and Express Post E-Parcel. Australia Post will email you up-to-date tracking details which will show as PP Marketing. Customers may choose to have their parcel delivery left at their address or changed to a new address, we are not responsible for any lost deliveries, this is the responsibility of the buyer.

Standard Post - Delivery time is approx 3-7+ Business Days (currently there are delays)

Express Post - Delivery time is approx  1-3+ Business Days (currently there are delays)

Standard Post

  • $9.95 Flat Rate
  • Orders Over $80.00 FREE
  • Standard Post - Australia Post & USPS
  • Tracking & Signature on Delivery
  • Authority to Leave Without Signature
  • Discreet Delivery and Packaging

Express Post

  • $11.95 - $15.95
  • Express Post - Australia Post & USPS
  • Tracking & Signature on Delivery
  • Authority to Leave Without Signature
  • Discreet Delivery and Packaging

International Shipping

Unfortunately, there are delays in shipping at this time because of the Covid-19, with the limited planes flying at the moment, it is taking more time to get to your country. I can guarantee delivery, but it will be delayed.

Delays in Deliveries to your country, please check link here

    1. In Stock Now Item: Guaranteed Dispatched within 1-2 days for these items. You will receive your order within 10-20 business days (depending on Delivery selected)
    2. Spangla Special Orders: Your order is manufactured especially for you - Approx 2-5 business days dispatch time, if there are delays we will notify you of the changes.
    3. Due to the volume of orders we receive, an item may go out of stock before we are able to make updates to our website. You will be notified immediately if this happens so you can make changes to your order before it is processed.
    4. International Customs and Duties: All foreign customs, import duties, and any taxes are the responsibility of the purchaser. Johnnies Closet/Pink Parrot Marketing will not pre-pay these charges. 
    5. Johnnies Closet/Pink Parrot Marketing will not accept responsibility for losses in the Australia Post or foreign postal systems, if your shipment is not received within 20-30 business days of our Shipment Advice email, please let us know immediately and we will attempt to assist you in locating the shipment. Shipments are not insured unless you specifically request - insurance costs are charged at cost to you.
    6. All our orders are shipped via Australia Post and USPS International Standard or Express Post.
    7. When your package shows as arriving in your country please follow it through your local postal system with the same tracking number as it will then be more accurate. If you are not home your parcel will go to your local post office for you to pick up.

Postage - Calculated on Zone & Delivery Selected 

International Standard Post - Delivery time is approx  10-20+ Business Days (currently there are delays)

Express Post - Delivery time is approx  7-15+ Business Days (currently there are delays)

  • International Orders Over $180 Australian (Approx 130 USD) FREE 
  • Tracking & Signature on Delivery
  • Discreet Delivery and Packaging